At xojili, protecting the personal information of every Filipino player is a core responsibility. This Privacy Policy explains what data we collect, why we collect it, how it is used, and the rights you have over your own information. Please read this page carefully before registering or using any part of the platform.
A clear breakdown of the personal data xojili processes and the purpose behind each category.
When you create an account on xojili, we collect your full name, date of birth, email address, mobile number, and a username of your choice. This information is required to verify that you are an eligible adult resident in the Philippines and to set up your personal account securely. We also collect your preferred currency, which for Philippine users is PHP, to ensure your deposit and withdrawal experience is accurate. Your registration details are stored securely and are never sold to third-party marketing companies. We use this data solely to manage your account, process transactions, and communicate important platform updates directly to you.
To process deposits and withdrawals in Philippine pesos, xojili collects payment method details such as e-wallet identifiers, bank account references, and transaction timestamps. We do not store full card numbers or sensitive authentication credentials on our servers. All payment data is handled through encrypted channels that comply with applicable financial security standards. Transaction records are retained for the period required by Philippine financial regulations and for the purpose of resolving any disputes that may arise. You may request a summary of your transaction history at any time by contacting our support team through the platform.
When you access xojili on your mobile device or desktop browser, we automatically collect technical data including your IP address, device type, operating system, browser version, and session duration. This information helps us optimise the platform experience for Filipino users across a wide range of devices, particularly mobile phones which are the primary access point for most players. Usage data such as pages visited, features used, and session frequency is analysed in aggregate to improve platform performance and identify areas for enhancement. We do not use this data to build individual advertising profiles or share it with external ad networks. Device data is retained only for as long as necessary to fulfil its operational purpose.
The Data Privacy Act of 2012 gives you meaningful control over your personal information held by xojili.
You have the right to request a copy of the personal data that xojili holds about you at any time. We will provide this information in a clear and readable format within the timeframe required by the National Privacy Commission of the Philippines. Your access request can be submitted through the platform's support channel, and we will verify your identity before releasing any data. There is no fee for a standard access request. If your request is complex or involves a large volume of data, we will notify you of any reasonable extension to the response period.
If any personal information we hold about you is inaccurate, incomplete, or outdated, you have the right to request that we correct it without undue delay. You can update basic account details such as your contact number or email address directly through your account settings. For more sensitive corrections such as identity documents or date of birth, our support team will guide you through the verification process. Keeping your information accurate is important for the security of your account and the smooth processing of your transactions. We encourage all users to review their account details periodically and notify us of any discrepancies.
You may request the deletion of your personal data from xojili's systems, subject to our legal obligations to retain certain records under Philippine law. If you close your account, we will remove your active profile data and cease processing your information for marketing or operational purposes. Some data, such as transaction records and identity verification documents, must be retained for a defined period to comply with anti-money laundering regulations and financial reporting requirements. We will inform you clearly of what data can be deleted immediately and what must be retained, along with the reason and expected retention period. Once the mandatory retention period expires, your data will be securely and permanently deleted from our systems.
If you have any concerns about how xojili handles your personal data, or if you wish to exercise any of your rights under the Philippine Data Privacy Act, our FAQ page is a great starting point. You can also log in to manage your account settings directly.